Our Shipping Policy
Thank you for choosing Horizon Marine Motors. We strive to provide reliable and efficient shipping for all our marine products. Below are the terms and conditions that constitute our Shipping Policy.
1. Shipment Processing Time
All orders are processed within 1–3 business days.
Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there is a significant delay in the shipment of your order, we will contact you via email or telephone.
2. Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping methods for orders within the continental United States:
| Shipping Method | Estimated Delivery Time | Shipping Cost |
| Standard Ground | 5–7 Business Days | Calculated at checkout |
| Expedited Shipping | 2–3 Business Days | Calculated at checkout |
| Freight (LTL) | 7–10 Business Days | Required for heavy motors |
3. Shipping Restrictions
Horizon Marine Motors is based in California and ships to addresses within the USA.
Currently, we do not ship to P.O. boxes or APO/FPO addresses due to the size and nature of marine equipment.
Freight shipments require a valid phone number to coordinate delivery.
4. Shipment Confirmation and Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
5. Customs, Duties, and Taxes
Horizon Marine Motors is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
6. Damages
If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim. We recommend inspecting all freight deliveries for visible damage before signing the delivery receipt.