Refund and Returns Policy

Effective Date: April 15, 2018

At Horizon Marine Motors, we stand behind the quality of our marine engines and components. If you are not entirely satisfied with your purchase, we are here to help.

1. Returns

You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
Please retain your receipt or proof of purchase to validate the return.

2. Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item.
We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

3. Non-Returnable Items

The following items cannot be returned:

Items marked as Final Sale or Clearance.
Electrical components that have been installed or connected.
Customized or special-order marine parts

4. Shipping Costs

You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable. If you receive a refund, the cost of initial shipping will be deducted from your refund.

5. Damaged or Defective Goods

If you receive a damaged or defective motor or part, please contact us immediately at info@horizonmarinemotors.com with photos of the damage. We will prioritize an exchange or a full refund for any faulty equipment.